Customer Lockbox Support Arrives for Microsoft Teams
Microsoft is deploying an update to extend support for its customer lockbox feature to Teams user content, like chat or channel messages. Customer lockbox is part of the Office 365 and Microsoft 365 E5 products. It’s a useful control over the access Microsoft support personnel can get to user content, but it seems like this feature should be included in lower-cost products like Office 365 E3. Not that this will happen…