Is Microsoft’s Claimed 250 Million Teams Monthly Active Users Believable?

Microsoft claims that Teams has “nearly” 250 million monthly active users, which is quite a jump for the 145 million reported in April. We take a closer look at the numbers to try and figure out how Microsoft arrived at such a number. It seems like they can get there by lumping the numbers for commercial, education, and personal users together, but that’s not the same as reporting a nice simple number for commercial usage.

Teams Powers Office 365 Growth

Microsoft reported that Office 365 now has 258 million paid seats (not the same as active users) and Teams has reached 75 million daily active users. That’s impressive growth, with Office 365 adding 58 million extra seats in the last six months. Teams has done even better, sprinting from 20 million to 75 million. The Office 365 infrastructure sometimes shows the strain of handling all the extra users, but some new functionality delivered recently helps.