Comments on: Use the Graph SDK to Access Microsoft 365 Service Health Information https://office365itpros.com/2024/02/07/service-health-data-api/?utm_source=rss&utm_medium=rss&utm_campaign=service-health-data-api Mastering Office 365 and Microsoft 365 Fri, 09 Feb 2024 14:25:43 +0000 hourly 1 By: Tony Redmond https://office365itpros.com/2024/02/07/service-health-data-api/#comment-11879 Fri, 09 Feb 2024 14:25:43 +0000 https://office365itpros.com/?p=63487#comment-11879 In reply to mrbendo.

I have no idea because I have never worked with SendGrid. Throttling is always a possibility when working with cloud services and the usual technique is to build in microdelays so that a process doesn’t become a candidate for throttling. I don’t think webhooks will be phased out because they are used in so many places.

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By: mrbendo https://office365itpros.com/2024/02/07/service-health-data-api/#comment-11877 Fri, 09 Feb 2024 00:04:47 +0000 https://office365itpros.com/?p=63487#comment-11877 In reply to Tony Redmond.

We have noticed that the SendGrid API’s has a maximum limitation of 1000 items per query when we are gathering reporting information. We are tracking volume, bounces, blocks etc. Some of our API keys send more than 1000 emails a day. They also throttle the queries so that our reporting is slower by virtue of explicit delays added to avoid the limits. SendGrid themselves suggested Webhooks as a solution for gathering real time data. IT actually seems like a good solution. I have also noticed that webhooks are available for all kinds of triggering available for Azure, GitHub and other systems for real time triggering and reporting. The coding associated with Webhooks is much more involved than API programing. I am wondering if I have found a solution or if I am going down a rabbit hole. If these hooks and triggers are going to be around and represent a natural next step to reporting and event responses, then they are worthy of time and energy they will take. However, if this is considered an antiquated technology or Microsoft is going to be phasing out support for them, then it’s not worth the effort to develop skills in this area.
You always seem to know the mindset at Microsoft. Any insights in this area are always helpful.

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By: Tony Redmond https://office365itpros.com/2024/02/07/service-health-data-api/#comment-11876 Thu, 08 Feb 2024 23:21:29 +0000 https://office365itpros.com/?p=63487#comment-11876 In reply to mrbendo.

What do you want to use webhooks for?

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By: mrbendo https://office365itpros.com/2024/02/07/service-health-data-api/#comment-11874 Thu, 08 Feb 2024 21:05:25 +0000 https://office365itpros.com/?p=63487#comment-11874 I have been doing some of the API programming. There seem to be limitations on the amount of data can be returned for a given query. This led to an investigation of webhooks. It seems like there is a great deal of information that can be pulled from real time queries. Is this a good direction? Or are webhooks not a good long term approach?

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